COVID-19 virus implications

Please note that the COVID-19 virus is currently affecting agencies’ ability to obtain records and deal with applications under the Right to Information Act 2009 and the Information Privacy Act 2009.

Before you make an application, we recommend you contact the relevant agency.

About Right to Information and Information Privacy applications

This is the website for making Right to Information (RTI) and Information Privacy (IP) applications to Queensland Government departments.

Every day, departments respond to requests for general information from the public without using a legislative process (such as is involved in this application) to access information.

Departments are required to make information available wherever possible, and access to information should only be refused if on balance it is contrary to the public interest to provide that information. It is worth contacting the department concerned beforehand to find out if you can access the information you want through one of the following options:

Online — a search of Queensland Government websites (via

For purchase — the Queensland Government offers a range of documents for purchase (for example: birth certificate, transcripts of proceedings, spatial statistics)

By request — the Queensland Government administratively releases a range of information upon request (for example: maps, imagery and other data available via the resource centre at the Department of Natural Resources and Mines)

  1. Have you investigated the alternate options for accessing information above?
  2. Is the information you seek available for separate purchase (example: birth certificates) or by request?
  3. Is the information you seek held by a statutory authority, local government, government owned corporation or public authority (such as a University or Hospital and Health service)?